Refund Policy

Effective Date: [11.12.2024]

At Jamshedpur Interio, we strive to provide the best interior design services to meet your needs and expectations. However, in case you are dissatisfied with our services, please review our refund policy below.

1. Service-Related Refunds

We aim to ensure client satisfaction. If you’re not happy with our services at any point, we encourage you to reach out to us. We will work with you to resolve any concerns and may offer a revision or adjustment, depending on the nature of the issue.

• Design Services: Once design concepts and ideas have been delivered, refunds are not available. However, we are happy to work with you to make revisions based on feedback during the design process.
• Consultation Services: If you are dissatisfied with an initial consultation, a full refund can be processed within [7-14 days] of the service, provided no work or designs have been started. After this period, no refund will be granted.
• Renovation and Installation Services: As these services are customized based on the client’s requirements, cancellations or refunds are not available once work has commenced. Any changes in scope after the agreement will be subject to additional charges.

2. Cancellation Policy

• Before Project Commencement: You may cancel your project at any time before the commencement of services. A full refund (minus any deposit or consultation fees) will be issued.
• After Project Commencement: Once the project has begun, refunds are not provided. However, if there is a valid issue with our services or work, we will make necessary corrections or adjustments.

3. Deposits

• A non-refundable deposit is required to confirm your booking with Jamshedpur Interio. This deposit secures the project timeline and resources. The amount and terms will be outlined in your agreement.
• If the project is canceled by you after payment, the deposit will not be refunded. Any payments made after the deposit are subject to the cancellation terms mentioned above.

4. Special Circumstances

Refunds may be considered in special circumstances, such as:

• Significant delays in completing work without prior notice.
• Work that does not meet the agreed-upon specifications after revisions.

In such cases, a partial refund or credit may be offered, subject to review of the situation.

5. How to Request a Refund

If you wish to request a refund, please contact us via email at jamshedpurinterio@gmail.com or call us at +91 6206657145. Provide details about your project, including your reason for requesting a refund. We will review the situation and respond within 3 business days.

6. Refund Processing Time

Once a refund request is approved, we will process your refund within [10-15] business days, depending on the payment method used.

7. Final Terms

• Jamshedpur Interio reserves the right to modify or update this Refund Policy at any time. Any changes will be communicated to clients, and the updated policy will be effective immediately upon publication.
• This Refund Policy does not affect your statutory rights as a consumer under applicable law.

8. Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us:

Jamshedpur Interio
Email: jamshedpurinterio@gmail.com
Phone: +91 6206657145
Address: Jamshedpur, India